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e-Consult for Primary Care Clinician Access to Specialists

Last updated: August 13, 2020
Project Number: HT0030-000
Research Type: Device
Result type: Report

E-Consult (also known as e-Consultation, electronic consultation, or remote consultation) is a type of asynchronous telehealth (also known as store-and-forward) that connects primary care providers with specialists. In an e-Consult service, primary care providers send a request for consultation through the system to a specialist, who then responds directly to the question(s), requests additional information, and/or schedules an appointment. E-Consult services may be offered as an extension of an organization’s electronic health record (EHR) system or as a standalone secure internet-based system.

According to CADTH’s customers, jurisdictions are faced with uncertainty about if and how to appropriately implement e-Consult in existing intake and referral systems and EHRs.

In consultation with its customers, CADTH will produce a series of briefing notes to address the following:


Projects listed as “in progress” are at various stages and points of completion. These products have different processes and timelines; therefore, the timing of posting of the final reports varies and expected completion dates may change. Find out more about Projects in Progress.

The “Projects in Progress” page on the CADTH website is updated on a seven- to eight-day cycle. Please be advised that there may be overlap between when a new report is posted online and when the section is updated. View our current Projects in Progress.